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Amused and annoyed
Sep. 29th, 2014 04:10 pmAmused: while grocery shopping today, someone commented that my choice of clothes and hat reminded them of Minerva McGonagall in an entirely approving fashion.
Annoyed: more than 20 years ago, we started a Bank of the West savings/checking account that gave free services in exchange for a combined minimum balance. We were never notified that this had changed [and we do read the bank statements]. Today I learned that the account type we signed up with changed - and another [to all accounts identical] type of account that did the same things was begun. We were not told of the change, NOR was out account type changed from A to B - and charges have been made to our account in the intervening ... at least 3 ... years. [Less than $100, it appears, but STILL!] It took a bank flunky '2 keystrokes' [his words] to change the account from A to B ... so why in the firking ding did they not DO this?
Annoyed: more than 20 years ago, we started a Bank of the West savings/checking account that gave free services in exchange for a combined minimum balance. We were never notified that this had changed [and we do read the bank statements]. Today I learned that the account type we signed up with changed - and another [to all accounts identical] type of account that did the same things was begun. We were not told of the change, NOR was out account type changed from A to B - and charges have been made to our account in the intervening ... at least 3 ... years. [Less than $100, it appears, but STILL!] It took a bank flunky '2 keystrokes' [his words] to change the account from A to B ... so why in the firking ding did they not DO this?
